INFINITI Recognized as One of the Top Retailers for Dealer Response

   

People don’t always recognize a good dealership until they run into a bad one. With any luck, you’ll never experience the frustration of working with a bad dealership. As an INFINITI dealer, we’re proud to work with one of the top retailers in America. This is an automaker that refines every element of its vehicles and dealerships. We’re so good at what we do because INFINITI is so good at what it does.

INFINITI Wins Again with Dealer Response

This is a win for both INFINITI and its dealers. Thanks to amazing training, great communication, and INFINITI design, we can provide our customers with lightning-fast responses to their questions and concerns. INFINITI Americas Group Vice President said it best when he said, “There is nothing more important to us than ensuring our INFINITI customers have access to a team that is dedicated to making sure all their needs are met through a positive and seamless experience.”

The Great Communicator

Our dealership shares INFINITI goals and philosophies. When a customer has questions, they need to have every means possible to get answers. We have online, phone, text, live chat, and in-person support that follows through on INFINITI’s promise to meet customers where they need us most.

Friendly Professionalism

Professionalism and friendliness are nothing always easy to combine. While professionals must be restrained and serious, friendliness sometimes requires a more lighthearted approach to interactions. We hire people who exhibit a gift for displaying both professionalism and friendliness. Our customers seem to agree that we’re doing a great job on this.

The Right Answers

Just responding is never enough for us or INFINITI. In order for a customer to walk away happy, they must receive the correct answers and in the right tone. We constantly work on ways to improve our lines of communication with customers. Our team quickly responds to first contact by a customer, but we also make sure that the customer gets a friendly and correct answer to their questions. Balancing responsiveness and accuracy is a tough job, but INFINITI dealerships like ours know how to walk this fine line.

Learn More about INFINITI

INFINITI dealerships work hard to stay ahead of the competition and proudly represent this incredible luxury brand. Please contact us if you’d like to learn more about why so many people make INFINITI vehicles and dealerships a part of their life.

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